Welcome to 35MM Gravity (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make purchases from 35mmgravity.com.

1. Information We Collect

When you use our website, we may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by third-party payment providers)

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send marketing communications (only if you have opted in)

3. Payment Processing

Payments on our website are processed by secure third-party payment providers. We do not store your complete payment card details on our servers.

4. Shipping and Order Fulfillment

To fulfill your orders, we may share necessary information with shipping carriers and logistics providers.

Information shared may include:

  • Name
  • Shipping address
  • Phone number
  • Email address

5. Cookies

Our website uses cookies and similar technologies to:

  • Ensure website functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve user experience
  • Measure marketing performance

You can control cookies through your browser settings.

6. Analytics

We may use analytics services such as Google Analytics to understand how visitors interact with our website.

These services may collect:

  • IP address
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring websites

7. Marketing

If you subscribe to our newsletter or marketing communications, we may use your email address to send updates about:

  • New products
  • Promotions
  • Special offers
  • Photography articles and lens reviews

You may unsubscribe at any time using the link included in our emails.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce our agreements

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information below.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. International Customers

As we sell and ship products worldwide, your information may be processed in countries outside your country of residence. We take appropriate measures to ensure your data remains protected.

14. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

35MM Gravity
Email: info@35mmgravity.com
Website: https://35mmgravity.com

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated revision date.

By using our website, you agree to the terms outlined in this Privacy Policy.